# Troubleshooting

> Fixes for missing tools, views shown as text, reminders that don't arrive, and an AI that can't find your pebble.

Fixes for common problems: tools that don't show up, views shown as text, reminders that don't arrive, a pebble your AI can't find, and a lost passkey.

## My AI can't see pebblebase

Check that pebblebase is added and turned on in your AI app's connectors, then start a new chat. The [connect page](/connect) has the steps for each app.

## Views show up as text

Your AI app doesn't draw MCP Apps views, or not in that place. The results are the same. Open the pebblebase app to see the view drawn.

## Reminders don't arrive on my iPhone

Add pebblebase to your Home Screen, open it from there, and turn on **Reminders on this phone** in Settings. Then check that notifications for pebblebase are allowed in the iPhone's Settings.

## My AI forgot my pebble

Pebbles aren't kept in chats. Ask: "List my pebbles in pebblebase." If it isn't there, you may be signed in to another account: disconnect pebblebase, connect again, and choose **Sign in** with your passkey (tap **Use a different account** first if the wrong one shows).

## I lost my passkey

Ask your AI chat for a sign-in link. See [Another AI or a new device](/docs/another-ai-or-device).

## Still stuck?

Email support@pebblebase.dev with your username and what happened. Never send passwords, passkeys, recovery codes or tokens.